Mule Mail.
Mule Mail is Mule's first-party email marketing platform — a small-business focused tool with explicit USD pricing, printed contact and send-volume caps per tier, and no credit-based billing math. Five tiers from $6 per month (500 contacts, 5,000 sends) up to a custom Enterprise plan, with two months free on annual billing.
What is Mule Mail and who is it for?
Mule Mail is a marketing-and-transactional email platform built around the same operating principle as the rest of Mule's work: plain pricing, narrow product surface, no lock-in. The target customer is the small or mid-size business that needs to send 5,000-150,000 emails per month, wants to know exactly what next month will cost before list growth happens, and doesn't need an email tool to also be an SMS tool, a CRM, an event manager, or a survey platform.
It's not for everybody. If you genuinely run SMS campaigns alongside email, or your customer service team lives inside a unified inbox-and-chat console, a broader platform like Brevo or Mailchimp is the right tool. Mule Mail is the right tool when the email surface is the actual job.
How is the pricing structured?
Five tiers, all in USD, with caps printed on the same line as the price. Starter is $6 per month for 500 contacts and 5,000 monthly sends. Growth is $13 per month for 2,500 contacts and 20,000 sends — adds linear automations, A/B testing, and removes the Mule footer. Scale is $59 per month for 10,000 contacts and 60,000 sends — adds dedicated IP. Agency is $449 per month for 50,000 contacts and 150,000 sends — adds white-label, API and webhooks, unlimited sending domains. Enterprise is custom, with SLAs.
Annual billing is two months free across every tier. There is no per-action credit system, no overage math, no surprise upgrade prompts inside the console.
How is Mule Mail different from Mailchimp, Brevo, and Constant Contact?
Two structural differences. First: flat per-tier pricing. The competitors mostly price as contact-count × feature-tier, which means the bill changes when your list grows by ten subscribers. Mule Mail's bill changes when you choose to move tiers, not when your list grows inside a tier. Second: a narrower product surface. The competitors bundle SMS, CRM, events, or surveys into the email price; Mule Mail is email only, which is why the price is lower at equivalent volumes.
The dedicated comparison pages live at /alternatives/mailchimp, /alternatives/brevo, and /alternatives/constant-contact for side-by-side detail. The honest summary: Mule Mail is the right tool when the answer to 'what else do you need bundled with email' is 'nothing.'
How does Mule Mail relate to the rest of Mule's work?
Mule Mail is a first-party Mule product, operated by the same team that builds the studio's websites and SEO retainers. The same operating principles apply: owner-of-record on your list and templates (full export available at any time), no platform lock-in, transparent pricing posted on the page rather than gated behind a sales call.
Mule Mail signup, pricing, and account management happen at the product site (mule-mail.com); the rest of Mule's services live here at mule-digital.com. They share a brand and a team; they're priced and operated as separate products because their billing rhythms (per-project one-time vs per-month subscription) are different.
About mule mail.
Where do I sign up for Mule Mail?
At mule-mail.com. Signup is self-serve — pick a tier, enter your domain and contact details, verify the domain (SPF/DKIM/DMARC instructions provided), and you're sending. Enterprise plans are scoped via email to info@mule-digital.com.
What's actually included in the $6/month Starter tier?
500 contacts, 5,000 sends per month, one sending domain, open/click tracking, CSV import with validation, domain authentication (SPF/DKIM/DMARC), one-click unsubscribe and suppression list handling, basic reporting. The Mule footer is shown in emails at this tier — it's removed from Growth ($13) up. Automations and A/B testing start at Growth.
Can I try Mule Mail before paying?
Yes. There's a free trial accessible from the product site at mule-mail.com — no credit card to start, time-limited rather than feature-limited (so you can exercise the paid feature surface during the trial window).
Does Mule Mail handle transactional email too, or only marketing?
Both. Domain authentication and deliverability features are the same across marketing campaigns and transactional sends. The API for transactional delivery is gated to the Agency tier ($449/month); below that, sending happens through the campaign console.
Is Mule Mail's deliverability as good as Mailchimp's or Brevo's?
Deliverability is mostly a function of sender practices — clean lists, proper authentication, suppression of bounces, one-click unsubscribe — which Mule Mail enforces from the Starter tier. The big platforms have edge advantages at extreme scale; for typical small-business sending patterns Mule Mail is competitive. Dedicated IP for further isolation is available from Scale ($59/month).
What if I outgrow the published tiers?
Enterprise is custom — scoped per use case with SLAs and tailored sending infrastructure. Email info@mule-digital.com with your contact count, expected monthly send volume, and any data-residency requirements; we'll come back with a number.
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